Learn more about how to gain access to your documents and statements through Home Digital.

The following documents can be requested in Home Digital:

– Amortization schedule

– Annual mortgage statement

– Information statement

– Welcome letter

1) Navigate to “Digital documents” in the main menu and select “Request a document.”

2) From the drop-down list, select the mortgage account that you want the document for.

3) Choose your document type from the drop-down list and complete the required information.

4) Select your preferred method for receiving the document and click or tap on “Continue.”

There may be a fee associated based on the document type that you are requesting.

To view your annual mortgage statements from 2022 onwards, navigate to “Digital documents” in the main menu and select “View documents.” You can then download your statement to save a copy.

For annual mortgage statements prior to 2022, simply submit a request through Home Digital by visiting the “Request a document” page.

You will receive an email notifying you that your annual mortgage statement is ready for download on Home Digital.

At Home Trust Company, we always put you first.  If you need assistance, please contact our Customer Care team at 1-877-903-2133, Monday to Friday, 8:00am to 8:00pm EST. You can also reach us by email at inquiry.htc@hometrust.ca or send us a secure message in Home Digital.