Find the answers to your questions on managing your notifications and using Home Digital’s messaging feature to securely keep in touch with us.

1) Navigate to “Profile and Settings” in the main menu. Under “Notifications,” click on “Security notifications.”

2) Under the “Optional” section, subscribe to a notification by selecting the checkbox for how you would like to receive that notification:
– SMS notifications are messages sent to your phone through text message
– Email notifications are messages sent to your email inbox

3) Click on the “Save Preferences” button.

Note that you cannot unsubscribe from “Mandatory” notifications and these will be sent to the email address we have on file for you.

1) Click on the “envelope” icon at the top of the screen.

2) Click the filter icon and select a date range using the calendars.

3) Select the category of messages you would like to filter. Then click on the “Search” button.

4) Click on the message title to view the full message.

1) Select the “envelope” icon at the top of the screen.

2) Select the “New message” icon.

3) Choose a category from the dropdown list. Type in the subject line and the message.

4) Review your message and then click the “Send message” button.

1) Select the “envelope” icon at the top of the screen.

2) Use the filter icon and select a date range from the calendar.

3) Select the category of messages you would like to filter. Then click “Search.”

4) Click or tap on the message title to view the full message, then click “Reply.”

5) Type your new message and then click the “Send message” button.

1) Select the “envelope” icon at the top of the screen.

2) Click the red “garbage can” icon to delete a message from the list.

At Home Trust Company, we always put you first.  If you need assistance, please contact our Customer Care team at 1-877-903-2133, Monday to Friday, 8:00am to 8:00pm EST. You can also reach us by email at inquiry.htc@hometrust.ca or send us a secure message in Home Digital.