Learn about how easy it is to keep your personal information and your contact details up to date, as well as nickname your accounts on Home Digital.
1) Select “Profile and settings” in the main menu. Under “Profile information,” select “Update my profile.”
2) You can make changes to your address, contact information and employment information.
3) Click or tap the “Continue” button at the bottom of the screen to review your updates.
4) If your changes are correct, click on the “Continue” button to submit your information.
In order to change your name, we require proof of legal name change as well as a letter of direction to Customer Care. Examples of proof of name change include marriage certificate, divorce decree, proof of legal name change and updated ID and proof of name change on title. If you would like further information, please contact our Customer Care team at 1-877-903-2133.
Your username is unique to your Home Digital profile. Unfortunately, once your username is created it cannot be changed later.
1) Select “Profile and settings” in the main menu. Under “Profile information,” select “Customize accounts.”
2) Select the “Edit name” icon for the account name you would like to edit.
3) Type in an account nickname, then click “Save new account name.”
4) Click or tap the “Save” button at the bottom of the screen to save updates.